Booking Agent

Booked

Booking Date

Destination

Visit Date

Service

Rating

On Line December 2001 Bath March 2002 HOTEL ONLY: Easy to navigate website for reservations only. Hotel selected was in centre of Bath. Hotel in reality almost in Bristol some 15 miles away. Very rude staff at call centre when I phoned to complain. Details appearing on website are still wrong! UNDER NO CIRCUMSTANCES USE THIS SERVICE. See also Hall of Horrors No star - Appalling service, unable to rate
Hotels.co.uk
On Line September 2007 Dubrovnik May 2008 HOTEL ONLY: I last tried this company 6 years ago with disastrous results on my trip to Bath. Given the time that had passed, and their recent advertising campaign, I decided to give them another try. They turned out to be the cheapest by some way. The booking was easy and quick. 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line May 2008 Venice September 2008 HOTEL ONLY: A quick response, and several reasonable options (Venice is NEVER cheap!) 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line January 2009 Galway July 2009 HOTEL ONLY: The cheapest deals, by quite a long way, instant confirmation. Only negative was that the quoted nightly price didn't include taxes and fees so the final price was a bit more than I had been lead to believe 4 star - Very good service with many plus points and very few negatives
Hotels.com
On Line November 2009 Malaga March 2010 HOTEL ONLY: A very good selection with some stunning deals. Minor error on the paperwork (showed the correct dates but wrong number of nights), but this was quickly corrected by email 4 1/2 star - Excellent service, very difficult to fault
Hotels.com
On Line January 2010 Dusseldorf April/May 2010 HOTEL ONLY: A very quick response with by a long way the cheapest bookings including some stunning offers. 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line October 2010 Venice May 2011 HOTEL ONLY: Lots of choice, very speedy and cheaper than going to the hotel direct 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line January 2012 Douglas June/July 2012 HOTEL ONLY: Like all the other sites I looked at only a limited choice, but cheaper on every option 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line October 2012 Brno July 2013 HOTEL ONLY: Quick response and the best deal on a good hotel 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line September 2013 Zagreb July 2014 HOTEL ONLY: Quick response and good prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line September 2013 Belgrade July 2014 HOTEL ONLY: Quick response and good prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line September 2013 Trieste August 2014 HOTEL ONLY: Quick response and good prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line September 2013 Zagreb August 2014 HOTEL ONLY: Quick response and good prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line August 2014 Gozo January 2015 HOTEL ONLY: Good choice with excellent rates 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line February 2015 Sliema January 2016 HOTEL ONLY: Excellent choice with some amazing deals 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line March 2015 Chatham September 2015 HOTEL ONLY: Good Choice, best deals I found at the time 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line March 2015 Ibiza February 2016 HOTEL ONLY: Excellent choice with a particularly good deal on the hotel I booked 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line April 2015 Santa Cruz Tenerife March 2016 HOTEL ONLY: Great choice of hotels at very good rates 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line May 2016 Kiel November 2016 HOTEL ONLY: Great choice of hotels. The one I booked was cheaper on the site than going direct to the hotel online. Immediate response and confirmation 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line June 2016 Pisa September 2016 HOTEL ONLY: Great and cheap choice of hotels, immediate confirmtion 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line July 2017 Sliema May 2017 HOTEL ONLY: Great choice, and cheaper than similar sites 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line July 2017 Turku June 2017 HOTEL ONLY: Only booking site with a choice of hotels at the airport, speedy response 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line August 2017 Paris October 2017 HOTEL ONLY: Amazing deal on the hotel for a fraction of the price it should have been 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line September 2016 Gibraltar December 2016 HOTEL ONLY: Excellent deal, cheapest from a number of sites I looked at. Quick response for confirmation 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line December 2017 Dieppe May 2017 HOTEL ONLY: Quick response and a decent choice. Pricing was on a par with other sites 4 star - Very good service with many plus points and very few negatives
Hotels.com
On Line December 2016 Heraklion July 2017 HOTEL ONLY: Quick response, pretty much the same selection of hotels as other sites and with similar pricing across the board 4 star - Very good service with many plus points and very few negatives
Hotels.com
On Line April 2017 Alicante January 2018 HOTEL ONLY: Very quick response with a good selection of hotels 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line May 2017 Ponta Delgada March 2018 HOTEL ONLY: Quick response and a good selection of hotels at reasonable prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line January 2018 Gozo October 2018 HOTEL ONLY: Quick response and the widest range with best prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line February 2018 Valencia January 2019 HOTEL ONLY: Quick response with a wide range of choices and good pricing 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
Mobile App March 2018 Funchal March 2018 HOTEL ONLY: Instant Response, able to get a hotel deal despite chaos going on at the airport making prices shoot up quickly. Also speedy response from the company to cancelling my booking in Ponta Delgada that was no longer needed 6 star - Above and Beyond or Came to the Rescue
Hotels.com
On Line June 2018 Rouen July 2018 HOTEL ONLY: Very quick response, and cheaper rate that booking direct with the hotel. 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line February 2019 Herm August 2019 HOTEL ONLY: Quick response, excellent selection of hotels and great rates 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line April 2019 Sidmouth June 2019 HOTEL ONLY: Quick response for a shorter-notice booking than usual with lots of choice 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line June 2019 Caen August/September 2019 HOTEL ONLY: Special deal to receive some bonus nights, so only looked at the Hotel.com site, but the response was quick and the price was the same as booking direct 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
Mobile App June 2020 Madrid October 2020 HOTEL ONLY: Quick response and several very good deals - quick to confirm booking. Booking was later cancelled due to the travel restrictions caused by Covid-19. Refund was processed quickly 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
Mobile App July 2020 St Albans July 2020 HOTEL ONLY: Very quick response with lots of good deals - needed to book just six days from trip as previously booked hotel decided to delay opening after Covid-19 lockdown and cancel original booking. New booking was for a better hotel at a lower rate - all round win. Immediate confirmation 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
Mobile App October 2021 Munich (for Nuremberg) March 2022 HOTEL ONLY: Quick response and a wide selection of hotels all at good prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
Mobile App October 2021 Toulouse (for Carcassonne) September 2022 HOTEL ONLY: A very quick response and a good range of options, heavily discounted by cashing in a loyalty night 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line June 2022 Kirkenes, Hammerfest and Alta May 2023 HOTELS ONLY: A quick response with excellent rates and availability 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line March 2023 Segovia March 2024 HOTEL ONLY: Quick response with a reasonable selection of properties 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line July 2023 Kiel May 2024 HOTEL ONLY: Very quick response, reasonable rates 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com
On Line October 2023 Dorchester September 2024 HOTEL ONLY: A very quick response with a wide choice at decent prices 5 star - Outstanding. Any negative points corrected by plus points
Hotels.com